Lab Minutes Forum

Technical Discussion => Wireless => Topic started by: macveck on January 26, 2016, 08:30:36 PM

Title: Radio 802.11a/n on LAP down but b/g/n UP
Post by: macveck on January 26, 2016, 08:30:36 PM

Hi Guys,
Can you help.
I have an issue with one of 29 AP Managed by WLC 2504(30 Licencies)
I have one radio always down Radio 802.11a/n but other is showing up. Mac is 50:46:5d:6c:44:88
in the logs I found this:
Rogue AP : 50:46:5d:6c:44:88 removed from Base Radio MAC : 68:86:a7:57:a9:50 Interface no:0(802.11n(2.4 GHz))

Rogue AP: 50:46:5d:6c:44:88 detected on Base Radio MAC: 68:86:a7:57:a9:50 Interface no: 0(802.11n(2.4 GHz)) Channel: 6 RSSI: -87 SNR: 6 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0

Can you please help

Title: Re: Radio 802.11a/n on LAP down but b/g/n UP
Post by: MC on January 26, 2016, 09:35:20 PM

So 5Gz shows down on one of your AP. What's the AP model? Was it working before? Hopefully you have verified the admin status of the radio.

Title: Re: Radio 802.11a/n on LAP down but b/g/n UP
Post by: macveck on January 26, 2016, 10:35:47 PM

It is AIR-CAP3602I-Z-K9, it was working until this week.
Admin Status - Enabled.

Title: Re: Radio 802.11a/n on LAP down but b/g/n UP
Post by: MC on January 27, 2016, 01:16:18 AM

Well. If it was something that was working before and just stopped, it could be bad hardware. Try factory reset and if not work, I would say RMA or replace it.

Title: Re: Radio 802.11a/n on LAP down but b/g/n UP
Post by: macveck on January 28, 2016, 05:00:36 PM

Thank you for your time and advise.